Frequently Asked Questions.

We hope the Bed&Fed website is easy to use, but just in case ...

Otherwise, if you are having technical problems this will help:
  1. Why is my browser not letting me view all of the bed&fed website?  
  2. The photo I want to upload needs to have its file extension made visible - how do I do this?   
  3. My photo does not have a '.jpg' file extension. Can I change the extension?  


1. How to enable scripting.

This Web site is a secure site (see the padlock on your browser) but uses scripting to enhance your browsing experience.

To allow scripting on this Web site only, and to leave scripting disabled in the Internet zone, add this Web site to the Trusted Sites zone.

To allow all Web sites in the Internet zone to run scripts, please follow the steps that apply to your browser:

Internet Explorer (all versions except Pocket Internet Explorer)
  1. On the Tools menu, click Internet Options, and then click the Security tab.
  2. Click the Internet zone.
  3. If you do not have to customize your Internet security settings, click Default Level. Then do step 4
    If you have to customize your Internet security settings, follow these steps:
       a. Click Custom Level.
       b. In the Security Settings - Internet Zone dialog box, click Enable for Active Scripting in the Scripting section.
  4. Click the Back button to return to the previous page, and then click the Refresh button to run scripts.
 Firefox
  1. On the Tools menu, click Options.
  2. On the Content tab, click to select the Enable JavaScript and the Enable Java check box.
  3. Click the Go back one page button to return to the previous page, and then click the Reload current page button to run scripts.
Opera
  1. On the Tools menu, click Preferences.
  2. On the Advanced tab, click Content.
  3. Click to select the Enable JavaScript check box, and then click OK.
  4. Click the Back button to return to the previous page, and then click the Reload button to run scripts.
Netscape
  1. Select Edit, Preferences,Advanced
  2. Click to select Enable JavaScript option.
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2. How to make file extensions visible.

By default, file extensions for known file types are hidden in Windows. However, you can change this setting so that file extensions are visible. This is done in the 'Folder Options' window, as follows.
  1. Open 'My Computer'
  2. Windows Vista or Windows 7 - make the menu visible by pressing 'Alt' on your keyboard
  3. Click on 'Tools' in the top menu and select 'Folder Options...'
  4. Select the 'View' tab in the window which appears
  1. Click the small box to the left of 'Hide extensions for known file types' until the box is empty (no tick).
  2. Click 'OK' and close 'My Computer'.

File extensions will now be visible.
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3. Picture file extensions.

A picture file extension (eg '.jpg' or '.tif' or '.gif') specifies the way the data is coded when the picture is stored - you must not change the extension using the 'File Rename' function as this will confuse any graphics program (including bed&fed).

The picture processing code in the bed&fed website requires that only files with the '.jpg' extension will be accepted via the 'Upload Photo' section of the property profile editor.

If your photo file does not have the '.jpg' extension it must be opened in a picture editing program (eg Microsoft 'Paint' which is included in all versions of Windows and can be found in the 'Accessories' folder) and immediately saved using 'Save as' from the file menu. Choose 'jpeg' or jpg' as the file type and the program will convert your photo file into a properly formatted jpeg (short for 'Joint Photographic Experts Group') file with the extension '.jpg'.


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